I had CxH open in two tabs, and did the awakening of Prizm at level 400, then added XP up to 450. On the second tab where I was doing League fights, I noticed the level of Prizm in my team had not changed. I waited several hours to understand what was happening and hopefully see everything get to sync (closed the 2nd tab), but what happened is that in the first tab, Prizm went back to 400, and the number of gems or XP did not grow back. I did re-awaken Prizm and got it again to 450, but now I've lost 300 gems and the XP between 400 and 450 😕