PandaBoy Posted October 21, 2021 Share Posted October 21, 2021 Hey People, I seem to have a Bug with my validation email, where it just doesn't appear in my mails. (The same Bug occured on HxH and it was only resolved through manual validation of my mail-address) I already clicked on re-send numerous times, but the mail can never be found. (it's definitely the right mail-adress and I also checked my spam) Also, i can't open a support ticket on the issue, because you need a validated e-mail to do so. I would appreciate help on the matter, if possible ❤️ PS.: If it helps, this is my ID: 18107 Link to comment Share on other sites More sharing options...
abcabcatmail.com Posted October 22, 2021 Share Posted October 22, 2021 I thought that I was the only one with this issue, but looks like I am not. This is for by HH and CxH for me. Link to comment Share on other sites More sharing options...
Methos2 Posted October 24, 2021 Share Posted October 24, 2021 @PandaBoy @abcabcatmail.com Are you certain that you gave KK the correct email? Check the email in your forum account by going to Account Settings. If it is not correct, you can try submit a support ticket by creating a new game account with right information. Using the new account, go to Settings->Support from the game. Give them your old ID and maybe your password too to prove you own the account. Ask them to change the email address. Link to comment Share on other sites More sharing options...
PandaBoy Posted October 24, 2021 Author Share Posted October 24, 2021 3 hours ago, Methos2 said: @PandaBoy @abcabcatmail.com Are you certain that you gave KK the correct email? Check the email in your forum account by going to Account Settings. If it is not correct, you can try submit a support ticket by creating a new game account with right information. Using the new account, go to Settings->Support from the game. Give them your old ID and maybe your password too to prove you own the account. Ask them to change the email address. Yes, I am certain it's the right email since I use it to log in. And as I said, the same thing used to be an issue for me on HH. Link to comment Share on other sites More sharing options...
abcabcatmail.com Posted October 24, 2021 Share Posted October 24, 2021 Same here, it is the correct email, I can email others, get emails from others, just nothing from here. Link to comment Share on other sites More sharing options...
Moderator FinderKeeper Posted October 24, 2021 Moderator Share Posted October 24, 2021 @PandaBoy @abcabcatmail.com You can contact @Noacc on discord with this. Link to comment Share on other sites More sharing options...
abcabcatmail.com Posted November 17, 2021 Share Posted November 17, 2021 Is there another way? My discord account is through work, so personal stuff not allowed. Link to comment Share on other sites More sharing options...
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