Moderator Kenrae Posted October 28, 2021 Moderator Share Posted October 28, 2021 They're only right for the 1st position: 1 1 1 Link to comment Share on other sites More sharing options...
GuestInTheMachine Posted October 28, 2021 Share Posted October 28, 2021 Yeah, I placed in the 16-30 bracket, and got 258 kobans. Link to comment Share on other sites More sharing options...
Moderator DvDivXXX Posted October 28, 2021 Moderator Share Posted October 28, 2021 That's another temporary issue I didn't mention in the other thread. It got fixed pretty quick, but if you were unfortunate enough to claim your rewards during the brief window with the list shown in Ken's post as the list, I'd strongly advise sending an in-game ticket to support. Main Menu -> Settings -> Support -> Create a new ticket. Provide your screenshots and as many relevant details as needed to describe your issue: what happens, when, how, for how long or how often, etc. (and also what device you play on, what browser etc.). Cheers. For reference, I've listed the other issues that occurred with the implementation of the league rewards change today there. Link to comment Share on other sites More sharing options...
Master-17 Posted October 28, 2021 Share Posted October 28, 2021 2 hours ago, DvDivXXX said: Main Menu -> Settings -> Support -> Create a new ticket. Where is this "Create a new ticket" or "Support"? Link to comment Share on other sites More sharing options...
Moderator Harelielle Posted October 28, 2021 Moderator Share Posted October 28, 2021 @Master-17On Nutaku: Scroll down beyond the game frame to "Contact Game Support" in the bottom-left 3 Link to comment Share on other sites More sharing options...
Master-17 Posted November 1, 2021 Share Posted November 1, 2021 (edited) @HarelielleWhat if Support still hasn't responded at all? Edited November 1, 2021 by Master-17 1 Link to comment Share on other sites More sharing options...
natstar Posted November 1, 2021 Share Posted November 1, 2021 2 hours ago, Master-17 said: @HarelielleWhat if Support still hasn't responded at all? They don't work on the weekend so this is the first day that they will be responding to tickets. they have a lot of tickets to work on so just give it time and they will get to it. Link to comment Share on other sites More sharing options...
Moderator Kenrae Posted November 1, 2021 Author Moderator Share Posted November 1, 2021 5 hours ago, natstar said: They don't work on the weekend so this is the first day that they will be responding to tickets. they have a lot of tickets to work on so just give it time and they will get to it. It's a bank holiday, they won't respond today. Link to comment Share on other sites More sharing options...
Observer_X Posted November 1, 2021 Share Posted November 1, 2021 1 hour ago, Kenrae said: It's a bank holiday, they won't respond today. Oh, they did. Unluckily, not as I was expecting. I logged in about an hour ago and found their answer. My ticket in blue, their answer in red (I censored the code as I don't know if I am allowed to post it): Dragonmaster 3 days, 13h, 08mn, 23s Following a suggestion in the forum, I realized that when I claimed the last league rewards I have obtained wrong rewards for my final ranking (43rd place). I got one x1 Epic Orb and seven points of worship, but as far as I remember (I didn't realized at that moment so I took no screenshot) the koban amount was different from the amount reported in the patch notes, and, as you can see in my harem, I got no shards fo Dolly. In the hope you can help and fix this, I give my thanks in advance. Dragonmaster mimir 1h, 27mn, 46s Hello, Thank you for contacting Kinkoid Customer Support. We apologize for any inconvenience caused by the updates to the Leagues. Please be advised that we will not be changing rewards given out to players for the leagues. As a token of gratitude and appreciation for your understanding, we would like to offer you a promotional code for 10 wisdom and 10 kisses. Please keep in mind that the code is valid until the 30th of November, 2021 and that it is one-time use only. Also, have in mind that this subject will not be discussed any further. Code: [censored] Thank you for your understanding and have a great day in the Haremverse! Best Regards, Kinkoid Team So, as I read it, "Got wrong rewards? Sorry, none of our business, we will give you this code for rewards different than the ones you lost without guilt and be grateful about it". I am neither grateful nor understanding. As I see it, I simply asked what was due to me for my efforts an they refused. Where I am born, this is called scam. If they don't change their behaviour towards players sooner or later there will be a player exhausted of shoots like the above one who will call a lawyer and sue them, and I hope to be there on that day to see their asses sorely kicked. 2 2 Link to comment Share on other sites More sharing options...
Moderator DvDivXXX Posted November 1, 2021 Moderator Share Posted November 1, 2021 (edited) 2 hours ago, Kenrae said: It's a bank holiday, they won't respond today. Yeah, I had checked and it's supposed to be a bank holiday in Bulgaria as well (as it is in France and other countries). But I've received a template reply today as well, so I guess they're working today. Not exactly thrilled by the good will gesture in Obs' case, I'll admit. But well, at least there's no delay. Update: It is no longer advised to send a support ticket for missing rewards further to the recent league rewards change on Thursday. Kinkoid is aware of the issue, and the reply quoted above applies for such cases. (Please don't shoot the messenger). Edited November 1, 2021 by DvDivXXX Added information 1 1 Link to comment Share on other sites More sharing options...
Redbeard Posted November 1, 2021 Share Posted November 1, 2021 I got royally screwed. I won D2 I lost out on about 7,000 Kobans and, shards for the new girl as I guess I claimed in the middle of the change. I sent in a ticket and, got the same response. I don't want 10 kisses and 10 wisdom tokens. I either want the Kobans or the shards. It was given to others therefore it should be given to everyone. 3 1 1 Link to comment Share on other sites More sharing options...
Valgo Posted November 4, 2021 Share Posted November 4, 2021 On 11/1/2021 at 9:53 PM, Redbeard said: I got royally screwed. I won D2 I lost out on about 7,000 Kobans and, shards for the new girl as I guess I claimed in the middle of the change. I sent in a ticket and, got the same response. I don't want 10 kisses and 10 wisdom tokens. I either want the Kobans or the shards. It was given to others therefore it should be given to everyone. Same, I won D2 and I do not get old reward but instead the new one without shard. I am still waiting for my 46 dolly shard at nutaku. Submit ticket to nutaku and they told me it would be available at Wednesday. So far nothing yet. 1 Link to comment Share on other sites More sharing options...
Varnart Posted November 4, 2021 Share Posted November 4, 2021 On 11/1/2021 at 8:53 AM, Redbeard said: I got royally screwed. I won D2 I lost out on about 7,000 Kobans and, shards for the new girl as I guess I claimed in the middle of the change. I sent in a ticket and, got the same response. I don't want 10 kisses and 10 wisdom tokens. I either want the Kobans or the shards. It was given to others therefore it should be given to everyone. yeah the same thing, not only did i get what they said was a special code, they end up releasing it to everyone the next day, thats not cool and total BS 2 Link to comment Share on other sites More sharing options...
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