Qt4s Posted November 3, 2021 Share Posted November 3, 2021 (edited) The email confirmation window is popping out every now and then in GH played on the main server. But when I want to confirm the email the game says it's already confirmed. (Maybe it's because I played GH on Erogames platform using the same email, but it's a completely different server so it shouldn't be any conflict). How to solve this issue? Edited November 3, 2021 by Qt4s Link to comment Share on other sites More sharing options...
Moderator Zamioc Yuki Posted November 3, 2021 Moderator Share Posted November 3, 2021 Try to log with your erogames account on GH.com, it should work but since it's a different server, you'll start from 0 Link to comment Share on other sites More sharing options...
Moderator Bellanaris Posted November 3, 2021 Moderator Share Posted November 3, 2021 Please create a ticket on GH.com. Go to Settings -> Support to do so. They should be able to figure this out. Link to comment Share on other sites More sharing options...
Qt4s Posted November 4, 2021 Author Share Posted November 4, 2021 Unfortunatelly it's a vicious circle. I can't aaccess Settings -> Support because I get this message: Please validate your account in Settings page And when I go further another message: I'm sorry, you took a wrong turn somewhere, and are likely to be eaten by a grue. Now I'm scared... Link to comment Share on other sites More sharing options...
Moderator AlchemistQ Posted November 6, 2021 Moderator Share Posted November 6, 2021 hey Qt4s - does your problem still exist? Did you manage to send a ticket yet? Link to comment Share on other sites More sharing options...
Qt4s Posted November 8, 2021 Author Share Posted November 8, 2021 PM on Discord sent. Thanks for your engagement. Link to comment Share on other sites More sharing options...
PurplePhenom Posted January 6, 2022 Share Posted January 6, 2022 I'm having the exact same problem, I've ignored it for a but, but now I need to open a ticket and I can't. Link to comment Share on other sites More sharing options...
Moderator Zamioc Yuki Posted January 6, 2022 Moderator Share Posted January 6, 2022 Il y a 8 heures, PurplePhenom a dit : I'm having the exact same problem, I've ignored it for a but, but now I need to open a ticket and I can't. Go to GH discord and PM Neven. Hope your problem will be resolved soon Link to comment Share on other sites More sharing options...
Qt4s Posted January 12, 2022 Author Share Posted January 12, 2022 Mine was not solved until now Neven checked some issues then stopped replying. Perhaps the only solution is to make a new mailbox special for GH and replace the existing one. Sad. Link to comment Share on other sites More sharing options...
Moderator Zamioc Yuki Posted January 12, 2022 Moderator Share Posted January 12, 2022 Keep contacting him. Follow his instructions, it should be fine. Link to comment Share on other sites More sharing options...
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