[Can't collect daily prizes]

I haven't been able to collect the kinkversary gift, nor the daily gift either. The loading carrot also remains on screen until you reset the page. 
 

EDIT: Just been fixed the moment of sending this. 

[Gold Monthly Card does not grant its rewards]

It seems I have misunderstood what the card suggested. Normally doing multi-performances costs kobans.
This topic can be locked. 

[Gold Monthly Card does not grant its rewards]

I've bought the Gold monthly card, which states it grants free x10 and x50 Villain performances, as well as free x15 League performances. 
It even says on the button "free 50" and "free 10", however, when I click those, it still drains my combatitivity. 

I have already contacted support and they're either just confused or not addressing the issue, telling me 'buying combativity costs kobans'. Yes, I know? That is not the issue here. 
The issue is that the card states I get free performances, I have a button that indicates I should, yet I never gotten ANY free performances. 

I've tried for 4 days to be as clear as I can, with screenshots. Am I just not understanding what 'free performances' means?