cotemarcel@cgocable.ca Posted December 15, 2020 Share Posted December 15, 2020 (edited) Hello cc @Lola Kinkoid I try to renew my monthly card it is not work I wait some time and I check my email see photo also i checked my credit card I am billed see photo See my situation on the monthly screen Edited December 15, 2020 by cotemarcel@cgocable.ca more info Link to comment Share on other sites More sharing options...
Mario Kinkoid Posted December 16, 2020 Share Posted December 16, 2020 Hello @cotemarcel@cgocable.ca, Ok, I'll need the email address you're using for Hentai Clicker: is it cotemarcel@cgocable.ca? Also, could you tell me on which platform do you play: hcl.com, HCL on Nutaku, HCL on Erogames... I'll ask the Support team to have a look at your account Link to comment Share on other sites More sharing options...
cotemarcel@cgocable.ca Posted December 16, 2020 Author Share Posted December 16, 2020 (edited) Le 16/12/2020 à 03:36, Lola Kinkoid a dit : Hello @cotemarcel@cgocable.ca, Ok, I'll need the email address you're using for Hentai Clicker: is it cotemarcel@cgocable.ca? Also, could you tell me on which platform do you play: hcl.com, HCL on Nutaku, HCL on Erogames... I'll ask the Support team to have a look at your account @Lola Kinkoid Hello My email is ok and i play on hcl.com Edited December 17, 2020 by cotemarcel@cgocable.ca mistake Link to comment Share on other sites More sharing options...
Mario Kinkoid Posted December 18, 2020 Share Posted December 18, 2020 Thank you for your answer, I shared your request with the concerned team. I'll let you know once the issue will be solved Link to comment Share on other sites More sharing options...
Mario Kinkoid Posted December 21, 2020 Share Posted December 21, 2020 @cotemarcel@cgocable.ca, The support team checked your logs: apparently, you received the content of the MC from December 15th the 15th of December. Could you please check again, clear your cookies, history, cache, try with different browsers, and let me know if you see them? Link to comment Share on other sites More sharing options...
cotemarcel@cgocable.ca Posted December 21, 2020 Author Share Posted December 21, 2020 @Lola Kinkoid Tank you I received last week end my ryos from Lupa pop up Only one detail I do not have the expiration date on the Montly screen Normaly we have this Link to comment Share on other sites More sharing options...
cotemarcel@cgocable.ca Posted December 21, 2020 Author Share Posted December 21, 2020 @hentaiclicker cc. @Lola Kinkoid I try to purchase the Holidays Bundle The transaction give a POP UP it's failled I received a purchase confirmation a Bill AND I DO NOT RECEIVED NOTHING Link to comment Share on other sites More sharing options...
Mario Kinkoid Posted December 22, 2020 Share Posted December 22, 2020 Hello @cotemarcel@cgocable.ca, Ok, thank you for your answer. Could you provide us a screenshot showing the expiration date isn't visible on the Monthly screen? I'll ask my colleagues to check the Holidays Bundle on your account. 1 Link to comment Share on other sites More sharing options...
cotemarcel@cgocable.ca Posted December 22, 2020 Author Share Posted December 22, 2020 @Lola Kinkoid For the Monthly screen the problem is solved now I have my expiration date Tanks Link to comment Share on other sites More sharing options...
Mario Kinkoid Posted December 23, 2020 Share Posted December 23, 2020 Hello @cotemarcel@cgocable.ca, thank you for your feedback. My colleagues just assigned the content of the Holidays Bundle on your account However, since we can not give these items, you received 2500 ryos for the 10 special items, and you got 15000 ryos for the 10 boosters. 1 Link to comment Share on other sites More sharing options...
cotemarcel@cgocable.ca Posted December 23, 2020 Author Share Posted December 23, 2020 @Lola Kinkoid Tanks I would like to receive the list of the 10 special items They are not list on the bundle For boosters it is not necessary Tanks and take care Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now