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Failed Purchases


SuperSmash
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On 12/19/2020 at 6:41 PM, SuperSmash said:

I am formally requesting refunds for 3 failed transactions.  I can provide the emails if needed.  I have received this error multiple times, and I believe that your payment system is broken:

image.png.69e64ff6dba8789035355c4fe056f1f8.png

This is in reference to purchase #s:

26078

25731

25724

Hi there.
Can you give me  more info? Which game you are playing, on what browser and what is your email. Please let me know when you did the transactions.
When I have the information I will compensate you.

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17 hours ago, yossef.yoseef said:

mcs

 

Please give me more information. 

On which platform are you playing?  (there are drop-down choices for this in the bug report form, predefined)
- Nutaku 
- .com


Are you playing on desktop or an Android device? (there are predefined drop-down choices for this in the bug report form)
What were you doing in the game before the bug happened?

Do you have any other information that you think might be helpful in finding and fixing the bug?

 

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