hadheg74 Posted January 10, 2021 Share Posted January 10, 2021 I needed more KOBANS to complete the mission faster than I had in my account. I made a purchase of 360 KOBANS via SMS. Following the instructions on your page, I sent a "PIN" message to 90966. I immediately received a code, which I entered in the appropriate field and confirmed. After a while, a message about buying 360 KOBANS appeared on the screen, but the status of KOBANS in my account did not change. WHY? Where is the problem? 🤔 1 Link to comment Share on other sites More sharing options...
Moderator DvDivXXX Posted January 10, 2021 Moderator Share Posted January 10, 2021 Please send a ticket through Main Menu -> Settings -> Support -> Create a new ticket. Provide your screenshots and as many relevant details as needed to describe your issue (and also what device you play on, what browser etc.). They don't work on weekends, though, so be patient. Cheers. Link to comment Share on other sites More sharing options...
Bad21 Posted January 12, 2021 Share Posted January 12, 2021 (edited) wtf I bought 3 special packages via Paysafe and the money is gone, but the packages are still not credited to me in the game. Expect a quick equalizer!!! Edited January 12, 2021 by DvDivXXX Mod Edit: no obnoxious font or format please Link to comment Share on other sites More sharing options...
Alkazord Posted January 12, 2021 Share Posted January 12, 2021 Try the support ticketing in-game, they're usually fast when it comes to issues like this. 1 Link to comment Share on other sites More sharing options...
Tuscck Posted January 12, 2021 Share Posted January 12, 2021 Maybe move this topic to the the Bug section Already a topic there on it Link to comment Share on other sites More sharing options...
Moderator DvDivXXX Posted January 12, 2021 Moderator Share Posted January 12, 2021 4 hours ago, Bad21 said: wtf I bought 3 special packages via Paysafe and the money is gone, but the packages are still not credited to me in the game. Expect a quick equalizer!!! I've merged your thread with the other one. Friendly warning: don't create dupe threads, search for an existing one on the same topic first. Also don't use meaningless titles when you create a thread, make it clear what you're posting about. See my previous reply for what you should do. 1 Link to comment Share on other sites More sharing options...
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