cotemarcel@cgocable.ca Posted January 14, 2021 Share Posted January 14, 2021 Hello I want renew my monthly ( EXPIRED ) card See picture It was not a success I do not received on screen a complete transaction I received a confirm email and a bill on my credit card Last month it was the same situation and months before it was double purchases I will send you the info about that around 68 bads purchases Note I spend more time to complain then i have time to play and whit only one arm it is not easy CC @Lola Kinkoid Please renew my monthly card Tanks Link to comment Share on other sites More sharing options...
Mario Kinkoid Posted January 15, 2021 Share Posted January 15, 2021 Hello @cotemarcel@cgocable.ca, Our Support team just checked your account. You made a payment on 2021-01-14, 20:07:40, for a Monthly Card (2.990 USD). As per the logs, you haven't stopped receiving the benefits of the card. For us, you received all the perks. Could you please check your account again? Link to comment Share on other sites More sharing options...
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