sinno Posted June 23, 2018 Share Posted June 23, 2018 From 20 in June, I failed during the payment. SMS also told me that I couldn't get authorization. But this morning, I received several messages to tell me that the consumption was successful. At the same time, the monthly card in my game shows that I have 59 days. I made a successful consumption through other channels yesterday, and only this time I succeeded in consumption and I received an email notice. Q :Did my previous consumption be successful? This extra 30 day monthly card is my consumption or official compensation? If it's my own consumption, what about the other consumption? Where is my money? Waiting for the reply is too slow, I hope the official in the forum can see my question. Link to comment Share on other sites More sharing options...
sinno Posted June 23, 2018 Author Share Posted June 23, 2018 @JessieChan Link to comment Share on other sites More sharing options...
Hotless Posted June 23, 2018 Share Posted June 23, 2018 Actually you can email the customer support here: contact-hh@hentaiheroes.com Don't forget to write on which platform you play (hentai heroes, harem heroes or gay harem), your profile ID and the exact date of the problem that you encountered. Link to comment Share on other sites More sharing options...
sinno Posted June 23, 2018 Author Share Posted June 23, 2018 12 minutes ago, Hotless said: Actually you can email the customer support here: contact-hh@hentaiheroes.com Don't forget to write on which platform you play (hentai heroes, harem heroes or gay harem), your profile ID and the exact date of the problem that you encountered. I have sent the mail, but I haven't got a reply yet. Link to comment Share on other sites More sharing options...
Hotless Posted June 23, 2018 Share Posted June 23, 2018 It's weekend and they don't work right now so expect a reply by Monday or Tuesday. Link to comment Share on other sites More sharing options...
sinno Posted June 23, 2018 Author Share Posted June 23, 2018 20 minutes ago, Hotless said: It's weekend and they don't work right now so expect a reply by Monday or Tuesday. ok, thank you Link to comment Share on other sites More sharing options...
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