Mika Kinkoid Posted November 28, 2018 Share Posted November 28, 2018 Hello! The fix was online last week but the compensation wasn't. That's because compensating players takes more time as we need to gather all the IDs of the impacted players. So, we first focused on resolving the issue. Then, when we already knew that no other player would be impacted, we gathered all the IDs and after that applied the compensation. Kind Regards. 1 Link to comment Share on other sites More sharing options...
Greymist Posted December 6, 2018 Share Posted December 6, 2018 Well you got another one here, my card was up today and I just went to try and put my new card on my account. It says this account already has a subscription and wont let me renew again. 1 Link to comment Share on other sites More sharing options...
Intercom Posted December 7, 2018 Share Posted December 7, 2018 I had 3090 when I logged in, then clicked the collect button, but my amount never increased. And at least twice this week I never even saw the button to collect. 1 Link to comment Share on other sites More sharing options...
Meryl Posted December 8, 2018 Share Posted December 8, 2018 Unfortunately I am also experiencing the issue of Monthly card renewal bugging out. Expired icon, Subscription already existing, the whole nine. 1 Link to comment Share on other sites More sharing options...
DisgustingMarsupial Posted December 9, 2018 Share Posted December 9, 2018 Seems to be an increasingly prevalent problem. It's events like this that dissuade me from spending money. Link to comment Share on other sites More sharing options...
Habi Posted December 9, 2018 Share Posted December 9, 2018 i recently renewed my monthly card no problem. maybe it's connected to where you live and/or what payment method you use? Link to comment Share on other sites More sharing options...
Greymist Posted December 9, 2018 Share Posted December 9, 2018 Its a brand new card, tried it again and its still not working. Had to change cards because the old one had to be replaced. Link to comment Share on other sites More sharing options...
EvilGinger Posted January 3, 2019 Share Posted January 3, 2019 mine has been out for a couple of months do to different error message saying charge suspected fraudulent. checked with my card provider and they stated it is not on their end, also tried different cards but always got same error message Link to comment Share on other sites More sharing options...
abcxyz123 Posted July 19, 2019 Share Posted July 19, 2019 Getting the same error. Trying to update the monthly pass but getting the same error on both my cards Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now