Monthly card payment problem

[Oda]

Hello! I'm using a card connected to the bellina system (Bancontact), so I should have to insert an extra number compared to the usual and my card has no CVV 

With the old card interface I had no problem, put all my data (except the CVV that I don't have), it sent me to the interface of my bank (3D secure) where I could use my codes to authorize the payment, then it sent me back to the HH page, that's it, all done, everything went smoothly

With the new interface I'm no longer able to insert the last number of my card and so when it tries to redirect me to my bank's interface it just send me back to HH right away and the message "An error occurred while processing the card" appears