I'd say it's a further waste of time expecting anything good coming of this, but it would be responsible for them to refund people's kobans. I only occasionally pay for the gold card thing to save all the kobans from villains and stuff (I save up kobans over weeks by doing the leagues), but I'm sure they won't care about fleecing the whales on here for a bit extra even if it is their own mistake. Only thing I lost was time, which sucks on its own. That being said, this entire game is a huge cash grab for the mostly forgettable, occasionally - rarely - nice porn. They're not going to find any new whales by burning bridges.
OR they could swallow their mistake and move on. One hour of a bad event isn't exactly going to ruin the game for anyone's "competitive lineup." Hooray, a few people were lucky and got a few more porno pixels that probably no one will really spend time moaning about not getting because they probably weren't going to get them anyway without spending $100 on the platinum card and other bundles that would get you over the finish line for anything more than the first girl or two of the event.
