Hi, pals!
I had some problems with my account because it was hacked. After asking for a solution, the support team told me they would ban my account until I change my password to force a logout in all the devices, and once it have been done, I need to write the in-game support tool for have an unban ("All answers need to be provided in the in-game support tool."). Then, where is the in-game support tool or how I can access if I can't login in my account?
Thank you!