I submitted a in game bug report on the 6th of November. Played event Pachinko for 1,800 kobans said my reward was 4 legendary items. Checked my market to equip them but there was none there. level at the time was 141. Horo asked me to submit a screenshot of the market and I did that. 4 days go by and I am getting no answer from my ticket even as I continue to ask about the problem and for updates. Finally I emailed support and that Horo finnally answers but he sounds angry. He wrote:
Hello,
Sorry but this screenshot it's completely useless for our investigation, also we notice you sell some legendary equipment so we can't help you without informations.
Regards.
I replied to this saying
I am able to see it but you guys have a 5 mb limit to upload. I get new legendary equipment when I do Champions and I sell the old ones. You can see that?
I have raise several levels since I first reported.. how do I take a new screenshot? Why would I sell 4 legendary items if they were better than my old ones..
you want another screen shot?
what information do you want?
4 more days have passed and I have received no answer on my ticket once again. I have made more replies and added to it begging for a reply. I still have level 138 legendary on me as of now and I am at 154 now. I do not know what happened all I know is the items were not in the market to put on. I am asking for the 4 legendary items or my 1800 kobans returned. Why is this being ignored?