@Real Vincentthere happened to be a kind of banner or motd, showing something like "please don't forget to collect your season rewards" right after login. I've seen that earlier this year, but only 1 time. They probably removed that notifcation channel. Nevertheless, if you're asking for "what else should they have done?", that is my answer!
I don't want to start over Dating-Token discussion, it's gone. But of course, I keep that in mind.