Hello everyone. I'm turning to the forum, because obviously, it's the only way to find a happy ending to my story.
On the 9th february, I used the Night Club to get the 2 last girls of the event. I fell asleep, and after waking up, I see my gold amout to around 14000, and I was around 23000. I post an answer on the french forum because I saw another topic with the same issue. After a few days without any answer from anyone (and the topic was from 31 january), I decide to open a ticket, because at that time, I didn't know where they were, so thought about a random bug, and asked for investigation. The support check at the 10th february to the 15th, and don't see anything. I insist and open another ticket (it was written "closed", so I didn't know I could answer after that). The support ask me to refrain to open multiple ticket for the same topic, legit. He answers me that I didn't read carefully enough his answer, and that he did credit me the amount of 14256 gold to my account, and that he didn't tell me that I didn't have more that 14256, but that this amount were missing. I answer then that if it was true, I should have more than 30 000 gold. He answers then to forgot the last message, that it was a mistake, that he checked again the same days, and seen nothing. I reply to check olders days, and finally, he replies that I used 17x Epic Night Club, and that I should enable the settings to avoid any accidental spent.
Finally, I know where the loss is from. So I'm happy, now the issue is known, no other choice to give me back what is missed. So I finally tells him, that now, thanks to this, with screenshot to prove it, I can prove that there had a bug (because I have more than 500 epic orbes, and like we can't use gold to Night Club, when we have orbes). Saddly, he tells me that I was not affected by "the Pachinko bug" and ask me to stop discussing about the subject, and tells me if I do, he will take actions on my account. So no other choice to, at least, asking here, and report that you can used gold even with a lot of orbes on your account. Hope it won't happen on anyone else. Because 9150 gold lost... It's painfull. I'm posting the screen of my orbes, for the prove. And I'm gonna cry a bit. See ya, all.