Don Penis Posted August 21, 2020 Share Posted August 21, 2020 Is there a Problem with payment using a Visa Card???????? Link to comment Share on other sites More sharing options...
GeorgeMTO Posted August 21, 2020 Share Posted August 21, 2020 In general no. I recommend submitting a support ticket via the in-game settings page if you want more specific help with the payment system. Link to comment Share on other sites More sharing options...
Don Penis Posted August 21, 2020 Author Share Posted August 21, 2020 (edited) That‘s a good one LOL I did That one First 7 Hours ago and haven‘t heard a Thing since Edited August 21, 2020 by Don Penis Spelling Link to comment Share on other sites More sharing options...
GeorgeMTO Posted August 21, 2020 Share Posted August 21, 2020 21 minutes ago, Don Penis said: That‘s a good one LOL I did That one First 7 Hours ago and haven‘t heard a Thing since Support doesn't function 24/7, they're office workers based in the European time zone AFAIK. So yeah, they won't respond outside that time period. Link to comment Share on other sites More sharing options...
Viking93 Posted August 21, 2020 Share Posted August 21, 2020 I have the same issue so i sent a support ticket and this is what i where told Link to comment Share on other sites More sharing options...
Viking93 Posted August 21, 2020 Share Posted August 21, 2020 I have tried everything the Kinkoid customer support told me to try still no luck, my card still get's declined. And what's weird is that i have had no problem purchasing anything on Hentaiheroes before yesterday. And i do not have any problem on Hentaiclicker, so it have to be something wrong on Hentaiheroes Link to comment Share on other sites More sharing options...
Bearam Posted August 22, 2020 Share Posted August 22, 2020 your card has been declined kinda annoying now Link to comment Share on other sites More sharing options...
Don Penis Posted August 24, 2020 Author Share Posted August 24, 2020 so I finally hear from support, try to delete your card as payment then try to reload it as payment again, and that took them 4 daze and lost efforts on my part and lost 120€for them not to mention the fact that I think it is time to leave these flunkies to thier own devise meaning 40€ every month less for thier mistakes that I will also no longer be paying. they fucked up not me, the greedy fucks need to own up to what they screwed up Link to comment Share on other sites More sharing options...
Viking93 Posted August 24, 2020 Share Posted August 24, 2020 1 hour ago, Don Penis said: so I finally hear from support, try to delete your card as payment then try to reload it as payment again, and that took them 4 daze and lost efforts on my part and lost 120€for them not to mention the fact that I think it is time to leave these flunkies to thier own devise meaning 40€ every month less for thier mistakes that I will also no longer be paying. they fucked up not me, the greedy fucks need to own up to what they screwed up How do i Delete my card as payment? Link to comment Share on other sites More sharing options...
Don Penis Posted August 25, 2020 Author Share Posted August 25, 2020 No idea, I just resubmitted it as a change Link to comment Share on other sites More sharing options...
Traxxxa Posted August 26, 2020 Share Posted August 26, 2020 (edited) Same problem here wanted to buy the special offer but everytime the card is declined, WTF. please fix and expand the time. Support ticket doesn't help. Browser changed and cache and cookies deleted and i don't have saved the card. Update 26.08. 13:46 anweser from the support team: Thanks for nothing the special offer will end today and it is not possible to buy it because of the change of the bank.... so the creater of the game doesn't want to have the money, sorry but I do not have any understanding for this. Edited August 26, 2020 by Traxxxa Link to comment Share on other sites More sharing options...
keule_keule Posted August 26, 2020 Share Posted August 26, 2020 I got the same problem and received the following answer We are aware of the issue and we are working on it. Meanwhile, to make purchases, please delete your saved credit card data and try to pay by re-entering the card info manually? but it doesn't work..... I didn't save my data and deleting the cookies didn't help either. I hope that a solution can be found Link to comment Share on other sites More sharing options...
ᚾ????ᛚ????ᛖᚾ Posted August 28, 2020 Share Posted August 28, 2020 (edited) Same problem here. Been a week now I haven't been able to pay. Now my monthly card ran out too, manually grabbing money from close to 300 girls is such a chore. Edited August 28, 2020 by ᚾ????ᛚ????ᛖᚾ Fixed for clarification Link to comment Share on other sites More sharing options...
Viking93 Posted September 2, 2020 Share Posted September 2, 2020 It's been 2 weeks now, how long are they gonna take to fix this, it's so annoying not being able to buy their special offer bundle's during events. some of their bundles have been really good lately. Link to comment Share on other sites More sharing options...
keule_keule Posted September 4, 2020 Share Posted September 4, 2020 apparently it only affects a few players. If a lot of money was missing it would be faster. My ticket is already 10 days old Link to comment Share on other sites More sharing options...
Viking93 Posted September 4, 2020 Share Posted September 4, 2020 4 hours ago, keule_keule said: apparently it only affects a few players. If a lot of money was missing it would be faster. My ticket is already 10 days old Yea seems like it since they are taking so long to fix this, and that is really shit for us who are affected by this Link to comment Share on other sites More sharing options...
Don Penis Posted September 5, 2020 Author Share Posted September 5, 2020 (edited) And they only accept paysafe.for kobans, they could expandi it for Bundles and monthlycards that at least one could still be able to keep playIng the game Edited September 5, 2020 by Don Penis Spelling 1 Link to comment Share on other sites More sharing options...
ᚾ????ᛚ????ᛖᚾ Posted September 6, 2020 Share Posted September 6, 2020 On 8/28/2020 at 4:22 PM, ᚾ????ᛚ????ᛖᚾ said: 2 weeks with card getting declined, I got this response 11 days ago, and the exact same response 5 days ago. Link to comment Share on other sites More sharing options...
Elster Posted September 7, 2020 Share Posted September 7, 2020 (edited) With my credit card i can pay everything i want, except the monthly card. Bundles and Kobans however are no problem. Did they not use the same creditinstitute for all the buyable content? Edited June 9, 2021 by Elster Link to comment Share on other sites More sharing options...
JoBod Posted September 8, 2020 Share Posted September 8, 2020 In my case, my credit card company flagged the new credit processing as fraud and my credit card was suspended. I advice everyone to be weary about using any credit card with Hentai Heroes going forward. Link to comment Share on other sites More sharing options...
Viking93 Posted September 11, 2020 Share Posted September 11, 2020 Are any1 else able to buy bundle and Monthly card yet. I still cannot buy any of it, i only get this message Link to comment Share on other sites More sharing options...
Moderator DvDivXXX Posted September 11, 2020 Moderator Share Posted September 11, 2020 41 minutes ago, Viking93 said: Are any1 else able to buy bundle and Monthly card yet. I still cannot buy any of it, i only get this message Please see this thread: Thanks for your patience and understanding. Link to comment Share on other sites More sharing options...
Don Penis Posted September 11, 2020 Author Share Posted September 11, 2020 Just be honest, you do not care to fix this issue. Probably because it is not in your hands, so you will no longer be receiving tha 2000€ that I usually pay in a year, I hope you don't need to fire anyone because of it Link to comment Share on other sites More sharing options...
Moderator Slynia Posted September 11, 2020 Moderator Share Posted September 11, 2020 19 minutes ago, Don Penis said: Just be honest, you do not care to fix this issue. Sorry, but who are you talking to? DvDivXXX and us "Moderators" do not work for nor represent Kinkoid, we are actually representing the players. But, as Noacc said in another thread: Quote Hey, guys! The team is aware of the issue, I've reported your cases as well. Most of the payment issues have been resolved. Monthly card renewal and few others should be fixed in a few days. Because the players are Kinkoid's source of income, I guarantee that anyone not using their behind to think with, would understand that they are indeed doing their best to solve this ASAP. 1 Link to comment Share on other sites More sharing options...
Traxxxa Posted September 12, 2020 Share Posted September 12, 2020 (edited) @Slynia it's nice to know that they are working and that the moderator like are you pushing this issue, but it is really annoying when Kinkoid making a change during events with special offers where you like to supprot them and buy the offer but they say "yeah sorry we have problems and try to fix asap" but it feels like that is actual your problem because "we will fix it" but we not give you a second chance to buy the offer when we fixed the issues. In my case i wanted to buy the Special offer for the new Story arc with 21K Kobans and other stuff for 100€. Edited September 12, 2020 by Traxxxa Link to comment Share on other sites More sharing options...
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