Alex562 Posted July 21, 2023 Share Posted July 21, 2023 I bought the Season pass and a monthly card last night but I woke up to find out I got the Monthly card but not the season pass it wont let me collect any of the rewards it just says to pay for the pass again even though I have both payments on my cardIMG_0675.png.urlIMG_0675.png.urlIMG_0675.png.url https://gyazo.com/19871faf916b33125fbce07b7b794f1f https://gyazo.com/764c50dab1abc43be19678ce91c17e05 Link to comment Share on other sites More sharing options...
Horsting Posted July 22, 2023 Share Posted July 22, 2023 Did you get a verification mail for your season pass order and at best have a verification for the payment as well? Not sure if this is a general bug with the season pass since last update or so, but I got mine successfully before last update. Since you are the first reporting this, it is surely fine to open an ingame support about it, attaching the order verification. Link to comment Share on other sites More sharing options...
Moderator DvDivXXX Posted July 26, 2023 Moderator Share Posted July 26, 2023 (edited) On 7/22/2023 at 1:33 PM, Horsting said: Not sure if this is a general bug with the season pass It is not. On 7/21/2023 at 11:38 PM, Alex562 said: I bought the Season pass and a monthly card last night but I woke up to find out I got the Monthly card but not the season pass Cool beans. Send an IN-GAME SUPPORT TICKET next time or, if you'd like some advice from forum regulars first, then ASK about your individual issue in the appropriate subforum. As the BIG STICKY says loud and clear in this Bug Reporting subforum: [WARNING] DO NOT ASK QUESTIONS HERE. GO TO "QA" INSTEAD! I moved the thread for you this time. I hope you did get your season pass since your post. Cheers, Div* Edited July 26, 2023 by DvDivXXX Link to comment Share on other sites More sharing options...
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