Labyrinth not working

[ChuckL68]

Anyone else having issues playing the new Labyrinth feature?  I’ve cleared all the floors each day since it started, but today, the first day winning the labyrinth is part of the daily goals, suddenly the labyrinth isn’t working properly.  I submitted a report to customer service, but so far no one has responded.

After I win a fight, it just freezes up, and the main screen looks like the attached pic.

[Zamioc Yuki]

Have you tried clearing your cache?

[BjørnBangkok]

I have the same problem. Also after clearing the cache.

Waiting long enough, I finally receive a screen with a new count down but no access to the game.

 

 

[kittygirl998939]

Same has happened to me! 
 

i am playing on first floor and right in middle of clearing the it, it freezes and will not allow me to continue. 

[ChuckL68]

I generally play on my iPad, which has been pretty buggy lately.  I’ve started clearing the cache regularly when it doesn’t work, which does help, but I find it always works when I play on my desktop computer.  I don’t know if it’s a problem with my iPad, or if it’s the nature of the game and the servers.  Eventually I manage to access all the features, but it’s often harder than it should be.

[Oliver66]

It's likely the game, kinkoid don't put a lot of effort into making the game run properly on handheld devices.

[pussyboy]

Same here.  I can access the screen but it doesn't allow me to fill teams or to actually do the quests, even after clearing the cache.

[Oliver66]

Make sure to also sent a ticket in game by opening the games menu > settings > contact support.