Developer communication

[YoyoHH]

Following up on my discussion with Jessie, originally started in the following thread.  I suggest reading the posts predating this one to best understand the issue I'm trying to address.

7 hours ago, JessieChan posted:

Dear, @YoyoHH

On the Kinkoid side, we need time to schedule everything we want to do. We're not a huge team of hundreds of employs like other game companies. We kindly ask you to respect that and be patient with us, we can take time, but we always answer. The threads you suggested were answered or a personal note was added.
A thread that was supposed to be a nice feedback from a player turned into a big discussion. I can see your frustration, and I want to say to you, that I am here to answer your questions, even if it takes a day, two or more, if it's complicated. I am here to provide support, but also manage a lot.
You are a player, you don't have to care for what I have to do but I think we can both agree, that a better relationship between us could make a lot of difference in this forum. You are acknowledged more here and you are respected.

I hope that we can work together on questions, mysteries, and doubts because the most important thing for a player is to believe in the developers of his favorite game, to know that all the updates and changes are there to only bring better experience, not the opposite. I am the same with all the games I play.

I can propose to you, that we open an official thread on which we can address all the doubts and questions on the way, that you and other players have. This way we can avoid frustration and be more transparent. You will lead it. If you have a better idea, please let me know.
Please, let me know what would be the perfect solution for you.

Thank you,
Jessie Kinkoid

 

@JessieChan Thank you, Jessie.  I appreciate your posted responses on the threads in question.  Per your suggestion, I have started this thread.

On a personal note, I sympathize with the difficulty of your job and the job of the rest of the developers.  I am not ungrateful and am obviously a fan of the game you've developed.  We all are.  If I wasn't happy with the product, I wouldn't play.  For the record, I do not believe you should immediately accommodate every request made on the forums.  A tremendous number of questions are posed by idiots who couldn't be bothered to read the forums themselves or check the wiki.  You also have to deal a high number of general complaints about the game being too hard, the girls not dropping fast enough, etc.  I get extremely frustrated reading some of these, so I can only imagine how tough it is for you.

My first suggestion to you is a simple one.  I believe it is in the development team's best interest to be more active on the forums.  Not crazy active, but just a little more active than you are now.  Keep an eye out for threads that are legitimate.  There are questions about the game that we just don't have answers to.  Quick, simple answers to good questions or suggestions go a very long way in building trust.  My question regarding boss drop rates resetting is a good example.  It was a simple question that needed official clarification.  You, as someone in the know, was able to read it and answer it in probably a couple of minutes.  What was frustrating for me, and what frustrates the community in situations like this, is that it took 2 weeks for a response to be posted.  And if I hadn't hijacked the other thread and called you out specifically, it likely would still be waiting for a response.

You've talked about transparency before, and that often gets thrown in your face by players.  The reason is that saying you're going to be transparent doesn't always equate to being transparent.  The developers have been accused on the forums of dodging issues and withholding their reasoning behind their decisions.  Unfortunately, these accusations have been accurate.  My second suggestion for this is also simple.  Own your decisions.  Obviously, everyone will not be happy with the answers you give.  But if you at least give open, honest answers, people will have to respect your transparency.  We're big boys, we can handle it.

As an example, look at your biggest complaint on the forums - "The girls won't drop for me!".  You know what I and the rest of the community would love to hear from you?  This -> "Hi everyone, here's the deal with drop rates.  They are super low.  The system is designed for the game to be long term, and earning girls should take a long time.  We don't want you to win every single girl from every single event.  Winning girls should be special.  This game is not about collecting every single girl, it's about collecting who you can when they are available.  Being active and playing smart will help you acquire more girls, but you will miss some, so get used to it.  When events come around you can choose to go after girls, and that choice means losing revenue.  You might win or might not.  It's a risk, it's based upon luck, and that's what the game is about.  No, we're not going to post the drop rates because <insert unknown developer reason here>.  We've designed the game this way because we think that a random chance of winning keeps the game exciting and draws out your experience.  You don't have to like it, but that's our thinking.  Nothing is set in stone, and we continue to make adjustments to the game based upon your feedback".  You would get a standing ovation.

Thanks for the hard work that you and the team put into the game, we all appreciate it and look forward to continued improvements going forward.

[casey]

Yeah! and add Melanie to Epic Pachinko or as part of an event girl drop.

[trunks2585]

I don't think there's much else I can add to this.  YoYoHH basically covered the main points.  If there's anything else I'd add, it'd really just go along with the other two main points he raises, and that would be more clear plans for the game.  It's not very often we get a true 'blueprint' of what the game should be so to speak.  We'll get a preview of what the overall plans are, but even then they change over time or just never get implemented.  There's also very low feedback on ideas that are suggested for improving events or how the game works.  The devs can't just ask for ideas and then do nothing with that feedback thread, least of all give us nothing but silence.  Some ideas by the community are really well thought out and would benefit both players and the dev team.  This is the sort of stuff that deserves a proper reply.  And we shouldn't have to @ someone to get a reply.

Also we get it takes time to post replies to complicated matters, but putting it off over and over again by saying 'we'll post an faq' or 'we'll post our response to your feedback soon' and then it takes over two months, well that's just inexcusable, small team or not. 

In short, be more responsible in responding to your community when you are asking the community for ideas, or you say you're going to respond properly to a topic or issue.  Don't use 'we're a small team and don't have as much time as a bigger development team' as an excuse.  With discord and the ability to contact each other at any time, even if it has to be through a string of notes, you MAKE time to resolve problems.

[Masters]

There are plenty of 1 and 2 person development teams on all sorts of games, not just porn, which make the time to respond to fans' comments and suggestions. Mattis has implemented 2 of my husbands' suggestions for *School Breeding Orgy* and responded to a couple of his others as considering for the future. And aside from an artist, he is pretty much a 1-man developer. Plus, Mattis is French or French-adjacent, so even home or language is not a barrier.

So I agree this "we're a small team" doesn't cut it.

Oh, yeah, most of Mattis' Patreon members are low-tier donations. My hubs is $1, and still shit gets recognized, responded to, and *done*. So here where there are tier members in the hundreds of dollars is also telling by the contrast of responses. Unless they get theirs in private. Which is damning in its own right.

[Hollo]

One game team being able to communicate does not imply that any team can do it. Some devs do this only on the side of a more conventional 9-5 job. (It's still reasonable to say "this isn't enough communication for me personally".)

 

Edited June 9, 2018 by Hollo

[Guest]

@YoyoHH,

Thank you for yet opening another thread  

The thread is called Developer communication. But all I see is you giving your answer to my latest response, plus some pieces of advice.
Well, thank you, but this was not needed. What do I mean? Here, clean and short.

1. If you want to answer to a post I've done, do it in the topic place, don't open a new one.
2. If you want to build a ''Developer communication'' topic, fist know that the title is completely wrong. Community vs. Developers could be a better version.

Please, clean these stuff, before we move forward. 

Our developer team cannot be as active on this forum as you expect it. We do our best to manage all current issues and projects we have. I do respect your complaint, yet, I think that you've already expressed that, and we already took actions.

On 6/8/2018 at 9:00 PM, YoyoHH said:

You've talked about transparency before, and that often gets thrown in your face by players.  The reason is that saying you're going to be transparent doesn't always equate to being transparent.  The developers have been accused on the forums of dodging issues and withholding their reasoning behind their decisions.  Unfortunately, these accusations have been accurate.  My second suggestion for this is also simple.  Own your decisions.  Obviously, everyone will not be happy with the answers you give.  But if you at least give open, honest answers, people will have to respect your transparency.  We're big boys, we can handle it.

 

- Even if I am 100% transparent with you, there will be complaints. There will be always someone saying something like, ''I don't like this, let's complain.'', or even better ''you're not transparent''  Therefore, no accusations can be accurate. 

Quote

As an example, look at your biggest complaint on the forums - "The girls won't drop for me!".  You know what I and the rest of the community would love to hear from you?  This -> "Hi everyone, here's the deal with drop rates.  They are super low.  The system is designed for the game to be long term, and earning girls should take a long time.  We don't want you to win every single girl from every single event.  Winning girls should be special.  This game is not about collecting every single girl, it's about collecting who you can when they are available.  Being active and playing smart will help you acquire more girls, but you will miss some, so get used to it.  When events come around you can choose to go after girls, and that choice means losing revenue.  You might win or might not.  It's a risk, it's based upon luck, and that's what the game is about.  No, we're not going to post the drop rates because <insert unknown developer reason here>.  We've designed the game this way because we think that a random chance of winning keeps the game exciting and draws out your experience.  You don't have to like it, but that's our thinking.  Nothing is set in stone, and we continue to make adjustments to the game based upon your feedback".  You would get a standing ovation.

1

- I hope that you are aware of the fact that I am doing support for Kinkoid. I am not developing the game. And I know two things, I know the drop rates do work random, and I know that coming to the community and saying, this is our drop rates... No game does that. This is not something that's going to have a positive impact as you say. It's actually not needed. Everybody can see that the drop rate works randomly. Why is there player A that wins a girl in 10 fights, and then there's me winning the same girl in 100 fights?

Quote

Thanks for the hard work that you and the team put into the game, we all appreciate it and look forward to continued improvements going forward.

I would like to ask you that we stop this mad discussion over here and we build something that can be a bridge between the complaints you monitor so well and us. 
I will do my best to take your questions and search for answers in the team.

Thank you,
Jessie Kinkoid

[saberbholt]

 

 

@JessieChan Any news of the Dev's or staft for the problem of people not see the last legendary event and actuation from his side to make a solution?

[Guest]

2 hours ago, saberbholt said:

 

 

@JessieChan Any news of the Dev's or staft for the problem of people not see the last legendary event and actuation from his side to make a solution?

Yes,

Case one, the ones that run the game in Spanish. First, there will be news in English to announce the Legendary days, until we manage to find the proper solution and translation. We're working on that.
Case two, everyone else. Maybe adding something to the background, like a hint... Or a big sign "Legendary Days Now.'' We're thinking about it!

Thank you,
Jessie Konkoid

[YoyoHH]

2 hours ago, JessieChan said:

The thread is called Developer communication. But all I see is you giving your answer to my latest response, plus some pieces of advice.
Well, thank you, but this was not needed. What do I mean? Here, clean and short.

1. If you want to answer to a post I've done, do it in the topic place, don't open a new one.
2. If you want to build a ''Developer communication'' topic, fist know that the title is completely wrong. Community vs. Developers could be a better version.

Is that a joke?  I DID answer a post you did in the thread you did it.  I got a warning for hijacking and then you literally asked me to open a new thread.  Developer communication (or lack thereof) IS the point.  My "pieces of advice" were pointing out that you don't communicate with the community and when you do you hide shit and lie.  My "advice" was to be more active and stop bullshitting us.

2 hours ago, JessieChan said:

Our developer team cannot be as active on this forum as you expect it. We do our best to manage all current issues and projects we have. I do respect your complaint, yet, I think that you've already expressed that, and we already took actions.

"As active as I expect it" isn't much.  Read what I wrote.  I said be "a little more active than you are now".  And no, you haven't taken any actions.  Posting on 2 of the 6 threads I called you out on is NOT fixing the problem.  In one post you answered a simple question.  In the second post you acknowledged the problem being presented and took no action.  We are eternally grateful for the 30 seconds it took to do this.  We still don't have the Legendary Days FAQ.

2 hours ago, JessieChan said:

Even if I am 100% transparent with you, there will be complaints. There will be always someone saying something like, ''I don't like this, let's complain.'', or even better ''you're not transparent''  Therefore, no accusations can be accurate. 

No shit.  That's exactly what I said.  You quote me as saying "Obviously not everyone will be happy with the answers you give", and your response is that not everyone will be happy with the answers that you give. Did you read my next sentence?  "But at least if you give open, honest answers, people will have to respect your transparency".

2 hours ago, JessieChan said:

I hope that you are aware of the fact that I am doing support for Kinkoid. I am not developing the game. And I know two things, I know the drop rates do work random, and I know that coming to the community and saying, this is our drop rates... No game does that. This is not something that's going to have a positive impact as you say. It's actually not needed. Everybody can see that the drop rate works randomly. Why is there player A that wins a girl in 10 fights, and then there's me winning the same girl in 100 fights?

1) Developer or not, you are the only representative we have to talk to.  If you speak for the developers, then speak.  If you don't, then why are you here?

2) No shit the drop rates are random.  Nobody is questioning this.

3) As for going to the community and telling the drop rates?  The community has been begging and pleading for this with absolutely no answer as to why you hide it.  No game does this?  Tons of games do this! Hell, many games are required by law to do this.

2 hours ago, JessieChan said:

I would like to ask you that we stop this mad discussion over here and we build something that can be a bridge between the complaints you monitor so well and us. 

Consider the "mad discussion", whatever the hell that is, stopped.  I'm done with you and done with the forums.  Absolutely nothing gets accomplished here.  Intelligent players voicing legitimate concerns, smart questions, and excellent ideas are ignored.  Smile, Jessie, as this will be my last post.  You will no longer have to worry about my bringing up logical, fact-based arguments for you to ignore.  You can go back to telling everyone how happy we are with the game that you are apparently not associated with.

Edited June 11, 2018 by YoyoHH

[Guest]

2 minutes ago, YoyoHH said:

Is that a joke?  I DID answer a post you did in the thread you did it.  I got a warning for hijacking and then you literally asked me to open a new thread.  Developer communication (or lack thereof) IS the point.  My "pieces of advice" were pointing out that you don't communicate with the community and when you do you hide shit and lie.  My "advice" was to be more active and stop bullshitting us.

"As active as I expect it" isn't much.  Read what I wrote.  I said be "a little more active than you are now".  And no, you haven't taken any actions.  Posting on 2 of the 6 threads I called you out on is NOT fixing the problem.  In one post you answered a simple question.  In the second post you acknowledged the problem being presented and took no action.  We are eternally grateful for the 30 seconds it took to do this.  We still don't have the Legendary Days FAQ.

No shit.  That's exactly what I said.  You quote me as saying "Obviously not everyone will be happy with the answers you give", and your response is that not everyone will be happy with the answers that you give. Did you read my next sentence?  "But at least if you give open, honest answers, people will have to respect your transparency".

1) Developer or not, you are the only representative we have to talk to.  If you speak for the developers, then speak.  If you don't, then why are you here?

2) No shit the drop rates are random.  Nobody is questioning this.

3) As for going to the community and telling the drop rates?  The community has been begging and pleading for this with absolutely no answer as to why you hide it.  No game does this?  Tons of games do this! Hell, many games are required by law to do this.

Consider the "mad discussion", whatever the hell that is, stopped.  I'm done with you and done with the forums.  Absolutely nothing gets accomplished here.  Intelligent players voicing legitimate concerns, smart questions, and excellent ideas are ignored.  Smile, Jessie, as this will be my last post.  You will no longer have to worry about my bringing up logical, fact-based arguments for you ignore.  You can go back to telling everyone how happy we are with the game that you are apparently not associated with.

Alright.

''I can propose to you, that we open an official thread on which we can address all the doubts and questions on the way, that you and other players have. This way we can avoid frustration and be more transparent. You will lead it. If you have a better idea, please let me know.''
This is a valid quote from my previous post.

This means, that I propose to you to open a new thread in which you can ask me questions about the game, doubts you have or even ask me about the future of the game. 

I already can see you losing your nerves, over a gigantic discussion of ''who's right, who said what.'' I am sorry, but no one needs this in the forum. We're all intelligent here.  

I am not going to continue into digging into more and more details, making this endless... If you have doubts about the game, if you want to know about the future, if you see a player asking a very important question, but you see that it was not answered, please use this thread.
But if you want to leave, I respect your decisions, it's better to be cool and nice.  

Thank you for your time,
Jessie Kinkoid


 

[saberbholt]

1 hour ago, JessieChan said:

Yes,

Case one, the ones that run the game in Spanish. First, there will be news in English to announce the Legendary days, until we manage to find the proper solution and translation. We're working on that.
Case two, everyone else. Maybe adding something to the background, like a hint... Or a big sign "Legendary Days Now.'' We're thinking about it!

Maybe I expressed poorly, let me reformulate the question:
Are you going to repeat the event, put the girl in pachinco, do a revival or nothing?

[Romeo Arturia]

56 minutes ago, saberbholt said:

Maybe I expressed poorly, let me reformulate the question:
Are you going to repeat the event, put the girl in pachinco, do a revival or nothing?

They don't repeat the one & same Legendary Days event, at least not right now & maybe even they never ever will.
So I wonder will I forever be missing out on Levitya cuz I need her so bad 

Cheers

Edited June 11, 2018 by Romeo Arturia

[Guest]

20 minutes ago, Romeo Arturia said:

They don't repeat the one & same Legendary Days event, at least not right now & maybe even they never ever will.
So I wonder will I forever be missing out on Levitya cuz I needed her so bad 

Cheers

Hello,

That's true, we have no plans of repeating the events for now.

Thank you,
Jessie Kinkoid

[Inuzuka]

@JessieChan

http://forum.hentaiheroes.com/index.php?/topic/5302-patch-notes-130618-discussion/  Link from the Patch notes announcement is dead.

[saberbholt]

4 hours ago, JessieChan said:

That's true, we have no plans of repeating the events for now.

Diference is in the last legendary event was your fault the people use lenguajes aren't english or french don't see the event (spanish, rusian, german, italian and portuguese).

For that the question is how to fix the problem create the main developers for this people who don't see for give the legendary girl Norou.

If the answerd is "nothing, the event happened and it's the players' problem" I would like it to be an official response and you pronounce

Edited June 11, 2018 by saberbholt

[saberbholt]

About what the creator of the thread indicates, I completely agree: you have to be clearer and transparent, and if you are asked how in this case you will solve a problem that has occurred, I do not want you to tell me how you will go to repeat (you should never repeat a problem) I want you to answer me how you solve the problem caused or if you do not take responsibility; but a clear and concise answer even if you do not like the answer.
The problem is that you always try to look good and that is not a good policy. Be clear and if something does not like you do not obviate it, answer it even if you do not like it.

[trunks2585]

11 hours ago, JessieChan said:

 I know that coming to the community and saying, this is our drop rates... No game does that.

 There are a lot of gacha games that post their drop rates, weather that's by their own will or because law requires it.  Kingdom Hearts Union Cross, Valkyrie crusade, League of Legends, Overwatch, PUBG.  Just to name a few.

 

Either you are very neglectful in checking your facts, or you are trying to lie to us.  Either way, we WILL call you out on it, please check your facts in the future.

 

Right now, despite how much these official posts try to say 'we're please to see how happy you all are..." etc.  You and the devs know your community isn't exactly pleased right now.  And nothing is worse than a hostile community that will pick apart any and every slip up made, it does not help build a better community, it only makes things worse.  This is why YoyoHH asked for transparency and more forum posting.

 

To be honest, I don't envy your job, I feel sorry for you.  As you said, you're not a developer.  You can only post what they let you.  And I can tell it's starting to frustrate you as much as YoyoHH was getting frustrated.  And personally I'd love to see Chthugha weigh in on this thread at some point, especially in regards to YoyoHH pointing out we STILL don't have the Legendary Days FAQ that we were promised would be posted some time last week.  So devs, rather than sending jessie to the pack of wolves, how about we hear from you?

[Chthugha]

You want my opinion?

Here's my opinion:
Give Jessie the time to get everything organized regarding the FAQ.
She needs to check everything with the devs, and recently they stated that they still have their daily jobs.
Try to orchestrate that from an entirely different country and with other (for Kinkoid) more important tasks.

She promised me that the FAQ will be coming, and for me that's good enough.
I couldn't care less if it's now or next month.
Applying pressure on a system under stress is only going to break the system, and is therefore useless.
All the time she is here answering these threads is lost instead of put into the product you actually want.

And I also think you should start to take less offense on very generic polite openings written by Jessie.
That's just how she starts of her posts, the same way some of the newer forum users finish all their posts with cheers.
Read it for what it is, a generic opening of a post (think of it as one of those overly happy anime characters).

----

Fact is that all the angry ranting (I probably should've put it down as soon as it started) no matter how well constructed, isn't going to lead anybody anywhere.
We've had quite a few, of which yoyoHH was the last, and almost none of them are still here, because they feel ignored.
You are not going to change the things in a jiffy.
It takes more time, and more tact and patience, which is what angry ranters lack or burn through quickly.

Things have changed, but change is not something that comes easy, especially when it requires a whole company to change.
You will get the FAQ, but sometimes people are pressed into getting things like that done in too short a timeframe.

[Daniele]

Can i ask why you want the Legendary Days FAQ so much? I mean, do those events really need a FAQ?
If i'm right the only thing you wanna know is the drop rate, and from what i can see devs don't want to tell us. Is there more you want to know?
Moreover, what would be the point in posting the (completely useless, i'm afraid) FAQ right now? I suppose they will wait until the next legendary event.



About the newsletter problem in the last legendary event (but i think it happened the same with Levitya, at least for italian and german players), c'mon guys, we all know that they would never repeat the event. Yes, it was a big bad mistake, now they know about it and they need to find a solution for the next event. I think they should sincerely apologies to all affected players, but nothing more.
By the way, i'm italian and i play the game in english. I advise everyone to do the same.

[trunks2585]

At this point it's not so much about wanting the FAQ, but rather wanting them to hold up their end of the bargain, about accountability, especially if they give a deadline themselves.  If they say they are going to do something, I want to see it done.  And I'm sorry Chthugha, but I disagree about these being angry rantings.  YoyoHH was very composed, and about the worst he did was hijack a thread.  You say applying pressure to a stressed system will only break it, but if no pressure is applied it allows things to get too lax as well.

Yes there will always be unhappy players.  There will also always be players with valid points.  And there will be mindless players that are just yes men.  I like to think I'm usually in the second camp.  And quite frankly, the fact that we almost never even hear from the dev team themselves here, and at best you have to be on their discord, and in the french part of it non the less, to even hear rumor's, is very sad in regards to communication.

In regards to Jessie, she's not the issue here.  It's been made clear she's just following orders and saying what the devs want her to say.  Sorry if that offends anyone, but it's true.  She even stated earlier she's not a developer and just tells us what the devs want communicated.  And that's fine.  But it means I'm not trying to get her attention, I want the developers to read this.

Look let me put this into perspective in a different way.  Let's look at Youtube or Twitch and the popular broadcasters using these services.  I'm a twitch streamer myself, so I speak from experience when I tell you this following bit.  Many of these people are working jobs, part time or full time, and then they get on and stream for 4-8 hours.  Guess what?  They STILL are not done working on their channel.  They have meetings with their mods, they research possible new emotes, or redoing their alert system, they look into other ideas like how other channels do giveaways, they spend a few hours watching other channels.

My point is, they aren't done working on twitch just because the camera isn't rolling.  Likewise, just because it's not 9-5 or whatever work time they use for this game, doesn't mean the developers can't respond to the forum.  It's easy to shut down for the day and not want to mess with any of this stuff, the artist and coders and planners have worked their normal jobs and put in time for their pet project and they don't care anymore.  They want to watch TV or play games and unwind.  It's easy to call it a day, but it shows dedication to get on these forums, even after a full day of working their normal jobs and on this game.

 

And last thing I want to share with you is when I worked on a little fan project game myself.  I was part of the old school 'Legend of Krystal' team.  It was a porn flash game developed by one guy that goes by playshapes.  He made a few maps and scenes, and said 'it's open source feel free to work on it.  So a bunch of us did.  I was in college at the time and didn't have a lot of free time, so even though I was studying to be an artist, I offered my services to help with the story, because I believe porn can have a good plot.  I offered advice to the other artists on the team and communicated with the fans.  Well lack of communication and delays and disagreements quickly sprung up and it was clear nothing was going to happen.  But guess what, me, a member of the team, with inside information, was telling the community everything I could while I still had hope for the project, and I told them everything bad about delays and lack of progress, and I wasted no time throwing the coder and 'leader' of the project under the bus when he couldn't even provide a demo of a working model of how he wanted things done after a month.  THAT IS TRANSPARENCY.  And that was frequent communication as well. 

At the end of the day most the team left because things weren't getting done and the leader never did produce anything.  So with this knowledge of what I've seen in the past, maybe you can get why i see shades of that happening again here, just in a slightly difference sense.  In regards here, while I see regular updates and events,  I can't say things aren't being done on the game front.  But there is very little being done in the community front, and THAT is what's in danger and causing all this stress and long posts like this one.  The game will continue to run just fine, that system isn't under any stress.....as long as players are funding it.  And better communication and transparency makes for happier players that will continue to support it.

[saberbholt]

6 hours ago, Daniele said:

About the newsletter problem in the last legendary event (but i think it happened the same with Levitya, at least for italian and german players), c'mon guys, we all know that they would never repeat the event. Yes, it was a big bad mistake, now they know about it and they need to find a solution for the next event. I think they should sincerely apologies to all affected players, but nothing more.
By the way, i'm italian and i play the game in english. I advise everyone to do the same.

 do not know how it will be in your work, but in mine if my company does something wrong because of an error, they take responsibility and compensate for the error in monetary form or with a totally free premium service.
In fact in this case they know that it is a mistake of theirs that affected many people and does not even require economic compensation, if they had wished they could have done the prehistoric event of 12 days with the compensated drop rate and repeat the event by announcing it before.
The real problem seems to be that a group of players is getting used to the fact that when there is an error that affects them or part of the community, they decide that nothing happens and that should not be the case, they should ask for responsibilities and it should not happen again , because if it is done, there is a risk that attention will not be paid to the details because it does not happen, people will be happy.

[natstar]

Jessie can only give you the information that she has to give and she is a very nice person so please be nice back she is only trying to help.

We have had revival events that have given a second chance of getting event girls so it is very likely people will have a second chance of getting the hardcore/know how legendary but she cannot say that when they had no plans of giving a second chance of getting them at the time the question was given.

I have made the suggestion before to have the hardcore/know how legendary to be available in the Charm legendary days events because dark lord had the hardcore legendary,Ninja spy had the know how legendary which means if Gruntt had the Charm legendary all 3 villian bosses could drop one during the event so you just fight the boss that has the legendary for your class.
We will have to find out what happens when the Charm legendary event starts on the 27th of this month.

[Guest]

Hello, everyone.

Before I take time to answer your answers... 

Here's the FAQ you've been waiting for.
 

 

Thank you,
Jessie Kinkoid

[trunks2585]

Squeaky Wheel get's the grease.  I wish the thread wasn't locked so people could comment, but I'll just sum up what most responses and thoughts are likely to be here.

"Not helpful, you didn't say any specific changes, at most you said no to some things like sharing drop rates, and maybes to putting in a safety net, other than that we got the usual 'working on it' responses, without any details on what you are working on." etc.

  Also when the hell did they add legendary days to this month?  That wasn't on the calendar before.  See this is the kinda stuff that's making players mad.  We were looking forward to NOT having a third event this month.

[Daniele]

As expected, completely useless FAQ. Just because there's nothing to say about those events, except the drop rate.