Kaskardious Posted January 19, 2022 Share Posted January 19, 2022 (edited) I logged in and started playing again after the patch that just came through a little while back. While using the new functions to search through my harem, I suddenly noticed that I had lots of girls who were at the 'Awakening cap' I immediently started 'Awakening' them. Then I saw a few girls and I thought "Hang on... I'm pretty sure I had already awakened this girl last week? I just hadn't levelled her up as I was focusing on the legendary grade girls first." It's only been 5 or 6 days since I got the 50th harem girl to level 500 and opened the Level 500-550 gap. I remember at the time i just went through the entire harem list and awakened pretty much every single girl who had been at level 500. (it took over half an hour lol.) With the exceptions of those who required Black and Yellow gems. I was short on those colours. Now I have several girls of Green, Red, and Blue, all at level 500, and UNawakened. Am I going crazy or is this happening to other people too? Both are legitimate possibilities ----------------- Confirming that 36 girls in my harem all at level 500 are back to 'Not Awakened'. Another 11 girls at level 450, 7 girls at level 400... etc etc. Every girl that had an extra level eg: level 501 or above, Has kept the 'awakening' and their level. Total loss estimated at over 15,000 gems of all colours! Edited January 20, 2022 by Kaskardious confirmation 1 Link to comment Share on other sites More sharing options...
tommy_34 Posted January 19, 2022 Share Posted January 19, 2022 (edited) Hi Kaskardious, you are not alone. 5 of my girls are unawaked after the patch. Edited January 19, 2022 by tommy_34 1 Link to comment Share on other sites More sharing options...
Liliat Posted January 19, 2022 Share Posted January 19, 2022 (edited) I can't say anything about the bug, but after awakening, I always give at least +1 level to the girl. This way, I can easily see which ones are awakened (lvl 501+) and which ones still need gems (lvl 499 or 500). And if there's really a bug there, I was probably saved by this method Edited January 19, 2022 by Liliat 4 1 Link to comment Share on other sites More sharing options...
Kaskardious Posted January 19, 2022 Author Share Posted January 19, 2022 I just went and sorted my harem by level. Out of the 50 girls I had at level 500 previously... Only 12 are awakened now, and every single one of those is level 501+ Two of them I re-awakened before I realised what was going on. The remaining 36 girls have all defaulted to 'not yet awakened'. Considering that about 15 of those girls were 5 star legendaries, another 15 were 5 star common, and the remainder were 3 star legendaries. ... I don't want to try and calculate how many Gems I've just lost. It's in the thousands for each single colour gem. Minimum loss of over 10,000 gems across all colours! 1 Link to comment Share on other sites More sharing options...
natstar Posted January 19, 2022 Share Posted January 19, 2022 Hello, if your experiencing this bug i suggest opening a bug report in game by going to settings then support and create a ticket select bug report. subject - talk about losing your awakening for girls you can link any screenshots you have when you opened the ticket as well. 1 1 Link to comment Share on other sites More sharing options...
Moderator Kenrae Posted January 19, 2022 Moderator Share Posted January 19, 2022 50 minutes ago, Liliat said: I can't say anything about the bug, but after awakening, I always give at least +1 level to the girl. This way, I can easily see which ones are awakened (lvl 501+) and which ones still need gems (lvl 499 or 500). And if there's really a bug there, I was probably saved by this method I do the same. It seems we were saved thanks to this 😅 Link to comment Share on other sites More sharing options...
sebonlatengo Posted January 19, 2022 Share Posted January 19, 2022 Me too... I opened the level 500 to 550 of all my 5* girls yesterday, and 6 common and 3 legendaries stayed at 500 and need to be open again....... I wrote a bug report in game... hope it helps.... 1 Link to comment Share on other sites More sharing options...
430i Posted January 19, 2022 Share Posted January 19, 2022 31 minutes ago, Kenrae said: I do the same. It seems we were saved thanks to this 😅 Not necessarily. @Kaskardious is also doing the same, so I dont know how helpful this is. I guess I need to start creating screenshots of everything before every single patch, as they always mess-up seemingly random things. Link to comment Share on other sites More sharing options...
Liliat Posted January 19, 2022 Share Posted January 19, 2022 il y a 2 minutes, 430i a dit : Not necessarily. @Kaskardious is also doing the same, so I dont know how helpful this is. I guess I need to start creating screenshots of everything before every single patch, as they always mess-up seemingly random things. I think he said 12 of them were +1 and are still properly awakened (As opposed to the the other ones, who were +0 and have been reset). But you can probably read his message both ways. At the very least, if you have a lvl 501 girl that needs to be awakened to lvl 500, it's easy to prove the bug. If she's still 500, it's a lot harder. 1 Link to comment Share on other sites More sharing options...
Moderator Kenrae Posted January 19, 2022 Moderator Share Posted January 19, 2022 1 minute ago, 430i said: Not necessarily. @Kaskardious is also doing the same, so I dont know how helpful this is. That's not what I've understood from his post 🤔 FWIW, I haven't noticed any problem on my harem. 2 Link to comment Share on other sites More sharing options...
Gartalgar Posted January 19, 2022 Share Posted January 19, 2022 (edited) Same problem here, 3 level 450 girls I had noted as awakened were back to unawakened after the update. No problem on those between 451 and 500. Support ticket filed. Edited January 19, 2022 by Gartalgar 1 Link to comment Share on other sites More sharing options...
KuroJack Posted January 19, 2022 Share Posted January 19, 2022 The same problem with me: 25 level 350 un-awakened 3 level 400 un-awakened 4 level 450 un-awakened 5 level 500 un-awakened I have noted the girls I have availabre to awakening to know how gems I need at the moment, so I know that girls I have awakened This is a big problem to my planning 1 Link to comment Share on other sites More sharing options...
Moderator FinderKeeper Posted January 19, 2022 Moderator Share Posted January 19, 2022 This seem to affect too many users here and on discord to be isolated cases. @Noacc we summon thee. 3 Link to comment Share on other sites More sharing options...
Alander Posted January 19, 2022 Share Posted January 19, 2022 (edited) Hello. Will there be a general fix? (I'm pretty sure I awakened Angelic Lenaëlle, I suspect a few 5* legendary ones, but no evidence; I don't know how screenshots can help if there is no snapshot of the previous awakening state) Edited January 19, 2022 by Alander fix name girl 1 Link to comment Share on other sites More sharing options...
Moderator FinderKeeper Posted January 19, 2022 Moderator Share Posted January 19, 2022 @Alander don't spam in the bug report threads. We will know when we will know. 2 Link to comment Share on other sites More sharing options...
Sirhumpalot Posted January 19, 2022 Share Posted January 19, 2022 I just awakened 4 mystics to lvl550 for next week and the blessed 5* Legendary in my team for this week. I noticed when I was not getting xp in season for the rest of my team other than the 2 lvl599 mystics. So have to think its the same for the others I awakened but did not upgrade 1 Link to comment Share on other sites More sharing options...
Bobick Posted January 19, 2022 Share Posted January 19, 2022 Thanks for opening this thread and making me aware of the bug. 9 of my girls are affected, all of them had not been levelled up after the last awakening. I was able to easily verify this as I am spreadsheeting my harem's progress. I expect the state before the patch to be restored as soon as possible. Of course I will open an in-game support ticket as well. However, I don't like these permanent hints to attach a screenshot as proof. Who the hell takes screenshots of each of his actions in the game? 2 Link to comment Share on other sites More sharing options...
Rylarth Posted January 19, 2022 Share Posted January 19, 2022 I thought we played a game not law and order🤣 Link to comment Share on other sites More sharing options...
Gatoulis Posted January 20, 2022 Share Posted January 20, 2022 I have the same issue in about 30 girls [Mythic and 5 star Leg] that had them Awakened in 550 Level around a week ago and waited for the Legendary Contest to level them up.I opened a ticket around 10 hours ago and no response yet. 1 Link to comment Share on other sites More sharing options...
ChrisTyrion Posted January 20, 2022 Share Posted January 20, 2022 The same thing happened to me, I had 15 to 20 girls woken up for levels 50 to 550, I started waking up 3 girls before realizing that I had also woken up the rest of the girls and that's why I started waking up the girls from way down on my harem list 1 Link to comment Share on other sites More sharing options...
Gartalgar Posted January 20, 2022 Share Posted January 20, 2022 I received a reply to my support ticket saying they were working on a fix and would let me know when it is done. The ticket has been closed, I suppose the notification about the fix will be general. 1 Link to comment Share on other sites More sharing options...
Community Manager Noacc Posted January 20, 2022 Community Manager Share Posted January 20, 2022 We are investigating! 1 5 Link to comment Share on other sites More sharing options...
SlutDragonSlayer Posted January 20, 2022 Share Posted January 20, 2022 I had a ticket closed with the same message too. Once the bug is fixed, it wouldn't take much to compensate for losses. Probably basically averaging out what a normal player may have lost, 2000-3000 gems, and books, even though some would have lost more than that, I wouldn't expect them to give a ton to everyone, just a decent amount to everyone, similar to the 3000 they gave to start off. 1 Link to comment Share on other sites More sharing options...
Kaskardious Posted January 20, 2022 Author Share Posted January 20, 2022 (edited) 3 hours ago, Noacc said: We are investigating! Awesome, I also got my ticket response saying the same thing >>> 'We are investigating the problem and will let you know when it's fixed' So... yay! I guess. Nothing about whether they will replace 15,000 gems of various colours though... I might just have to eat that massive loss unfortunately All Hail Noacc for getting things done LOL! Edited January 20, 2022 by Kaskardious spelling LOL Link to comment Share on other sites More sharing options...
KuroJack Posted January 20, 2022 Share Posted January 20, 2022 With update today, the error look fixed, my girls with awakening again 2 Link to comment Share on other sites More sharing options...
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